888 Casino is one of the longest-operating casinos online. It has been in business for 20 years and its rich history goes as far back as 1997. It is a subsidiary of Cassava Enterprises, a company that operates several online casinos under its flagship. Cassava, on the other hand, is owned and operated by 888 Holdings Inc. It is a publicly traded company that is listed on the London Stock Exchange.
With a licence from Gibraltar Regulatory Authority and the Autonomous Administration of State Monopolies or AAMS, 888 has a solid footing in the industry with its 25 million strong members. It is one of the few casinos that have won awards over the years. It won the Best Casino Award in 2015.
888 Casino Games
There is a wide selection of games that you can choose from. In fact, there are many games here that you will not find anywhere else because the operator has its own software development team. Below is a summary of the selections.
- 888 slot collection – you can drill down further in this lobby to narrow down your search. You can choose slots based on the number of pay lines, by exclusivity, by the jackpot type, or by the slot’s tenure in the casino. A player has over 200 slots to choose from. Every slot in the lobby has a little icon that indicates if it is a hot game, a new game, or an exclusive that can only be played here. Slots that have a jackpot show the current jackpot amount at the bottom of its icon.
- Casino Games – if you are looking for table games, this is where you need to go. The site has also broken this down further into sub-categories so if you want poker, you will only see poker variations. The selections are blackjack, roulette, and poker. This lobby also has keno and deuces wild.
The 888 mobile casino is available for download on Android and iOS. Despite this, it is still accessible through browsers and will work on almost any smartphone. But since it is a graphic-heavy website, you must have a mobile device that runs on the most current version of the manufacturer’s operating system.
There are more than 100 games playable in 888 mobile, including 18 table games.
The 888 Live Casino offers several favourites. These are:
You can also play poker here. There are six poker selections and the bets can range from $0.5 to $5,000. There are dozens of games found in the live casino, albeit not every room is open. The availability of the live studios will depend on your country.
Although the gambling operator has its own software development arm, it is still in partnership with some of the leading software developers in the world. The 888 casino software runs on several platforms, including mobile. A few of its partners are IGT, Merkur Gaming, and Random Logic.
Customer Service Support
The casino’s contact details are:
- PHONE: +44 2034 781878
- EMAIL: [email protected]
There is also a useful FAQ section when you click on the question mark icon on the upper right hand of your dashboard. This will take you to the knowledge base where you can select a specific issue. Most of the common concerns are answered here since the operator encourages self-help.
If you have an issue that cannot be resolved using the FAQ page, you can ask for help by clicking Contact Us. This will take you to the contact form. You can also send an email directly or just call customer support.
Security and Fairness
888 Casino is perfectly safe for its customers because the credit card transactions that happen in the site are facilitated by Cassava Enterprises. The company uses an RSA encryption key to ensure that all information that passes through its channels is encoded. The casino also uses up to date firewall systems to prevent security breaches.
All games run in a Random Number Generator software. This software guarantees that all the results can never be predicted. The casino is also subjected to frequent tests facilitated by third-party organizations and gaming authorities. These tests validate the integrity of the games. The only games that do not run on RNG are the live ones and sports betting.
Promotions and Bonuses
The operator has five ongoing promotions, including the 888.com welcome package. Below are the details of the welcome bonuses.
- $200 bonus offer from 888casino – this promotion allows new players to easily double their money. Upon sign-up, you can opt-in for this promotion and receive a 100% matchup bonus on your deposit. The matchup is capped at $200.
- $1,500 First Week Bonus – this is only applicable to new players. You can get as much as $1,500 in bonuses if you deposit at least five times within a seven-day period. Each deposit has a matchup percentage and a cap. You also need to use coupon codes in every deposit to let the system know that you are trying to avail of the promotion.
- 1st Deposit – 100% matchup capped at $100
- 2nd Deposit – 30% matchup capped at $350
- 3rd Deposit – 30% matchup capped at $350
- 4th Deposit – 30% matchup capped at $350
- 5th Deposit – 30% matchup capped at $350
Only one player per household is allowed. You can only withdraw bonuses and winnings from them if you have met the wagering requirement of 30X of the bonus amount.
Wagering contributions per game also vary. Lastly, all bonuses will expire in 90 days.
Depositing and Withdrawing
There are 15 payment methods to fund your account. However, not all deposit methods will work. It basically depends on your country. For example, Paypal is only accepted in Germany, Spain, UK, and other European countries.
The accepted deposit methods are:
- VISA credit card and Debit cards
- MasterCard (withdrawals via BACS for the UK issued cards only)
- Local Debit Cards
- EntroPay Virtual Visa Card
- Qiwi VISA Virtual
Not all funding sources are eligible for withdrawal. The following cannot be used to get money out of the casino:
- Bank Transfer
- Diners Credit Card
- Todito Cash
- Sofortuberweisung /Sofortbanking
- Transferencia Bancaria
- Instant Banking powered by Citadel
- Visa QIWI Wallet
- AstroPay Card
Your only alternative is to have an e-wallet that is approved by the casino for withdrawals. All e-wallet and card deposits are instant but can last up to 10 minutes. Banks can take up to four business days.
Withdrawals are only allowed once you have verified your identity. You need to supply a valid government ID that bears your name. No withdrawal is instant and the longest that you will wait is eight days.
888 Casino offers a good deal of games. Since it has been in business for more than a decade, the operator has already solved all the kinks that a gambling site can possibly have. A commendable area for this operator is its exclusive games. Since they design their own slots, members can take pride in the fact that they play a game that can never be found anywhere else.
One area of improvement that we can recommend is the customer service. The phone number is not listed on the site and there is no mention of its operating hours.